Lockly Smart Lock Manual⁚ A Comprehensive Guide

This comprehensive guide will walk you through the installation, features, and operation of your Lockly smart lock. From programming the lock to using the Lockly app, you’ll find detailed instructions and troubleshooting tips. We’ll also cover important topics like Safe Mode, Offline Access Codes, and battery replacement. Whether you’re a tech-savvy user or new to smart locks, this manual has everything you need to get the most out of your Lockly smart lock.

Introduction

Welcome to the world of smart home security with Lockly! Our smart locks are designed to enhance your peace of mind and provide you with unparalleled control over your home’s access. This manual is your comprehensive guide to understanding and utilizing the full potential of your Lockly smart lock. Whether you’re looking for a secure and convenient way to manage access for family members, guests, or service providers, Lockly has you covered.

Lockly’s innovative features, such as the patented PIN Genie touchscreen, Bluetooth connectivity, and integration with the Lockly app, make it a leading choice in the smart lock market. Our commitment to security is evident in our advanced algorithms and robust construction, ensuring your home is protected. This manual will guide you through the installation process, programming your lock, using the app, and exploring the various functionalities available.

We encourage you to read this manual carefully before using your Lockly smart lock. It contains essential information to ensure a smooth and secure setup. Should you have any questions or require further assistance, please don’t hesitate to contact our customer support team. We are dedicated to providing you with the best possible experience with your Lockly smart lock.

Installation

Installing your Lockly smart lock is a straightforward process that can be completed in a few simple steps. Before you begin, make sure you have all the necessary tools and materials, including a screwdriver, a pencil, and your Lockly smart lock package.

Prepare Your Door⁚ Begin by removing any existing door hardware, including the deadbolt, strike plate, and any decorative trim. Ensure the door is properly aligned and that the strike plate is securely mounted to the doorjamb.

Install the Lockly Smart Lock⁚ Position the Lockly smart lock on the door, ensuring it is level and aligned with the door handle. Use the provided screws to secure the lock to the door.

Connect the Deadbolt⁚ Connect the deadbolt to the Lockly smart lock, ensuring it is properly aligned and secured.
Install the Strike Plate⁚ Remove the existing strike plate and replace it with the one provided in your Lockly package. Secure the new strike plate to the doorjamb using the provided screws.

Test the Lock⁚ Once the installation is complete, test the Lockly smart lock by locking and unlocking the door using the keypad, the app, or the physical key. Ensure the lock operates smoothly and the deadbolt engages properly.

For more detailed instructions and visual guidance, refer to the installation manuals provided in your Lockly package. If you encounter any difficulties or have questions during the installation process, please reach out to our customer support team for assistance. We are happy to help you set up your Lockly smart lock properly.

Key Features

The Lockly smart lock is designed to enhance your home security and provide you with peace of mind, offering a range of advanced features that go beyond traditional locks. Here are some key features that make Lockly stand out⁚

• Patented PIN Genie Technology⁚ Lockly’s innovative PIN Genie touchscreen shuffles the location of each pin number, making it virtually impossible for unauthorized individuals to guess your access code. This feature adds an extra layer of security to your lock.
• Smart Access Control⁚ The Lockly app allows you to remotely manage access to your home, granting or revoking access codes for guests, family members, or service providers. You can also track access history, providing a log of who entered your home and when.
• Bluetooth Connectivity⁚ The Lockly smart lock utilizes Bluetooth technology, allowing you to unlock your door conveniently from your smartphone. This feature is particularly helpful for those who frequently forget their keys or prefer a hands-free experience.
• Fingerprint Recognition (Select Models)⁚ Some Lockly models offer fingerprint recognition technology, allowing you to unlock your door with a simple touch. This feature is convenient and offers an additional level of security.
• Offline Access Code (OAC)⁚ The Lockly smart lock allows you to generate Offline Access Codes (OACs) for guests who may not have a smartphone or prefer not to use the app. This ensures that your guests can access your home even without internet or Bluetooth connectivity.

These key features, combined with Lockly’s commitment to security and innovation, make it an excellent choice for those seeking a smart lock that offers both convenience and peace of mind.

Programming the Lock

Programming your Lockly smart lock is a straightforward process that can be done either manually or through the Lockly app. Here’s a step-by-step guide to programming your lock⁚

Manual Programming⁚

1. Locate the Initial Code⁚ The initial code is found on a card within the lock package. This code is used to program the lock for the first time.
2. Enter the Initial Code⁚ On the keypad, enter the initial code provided on the card.
3. Create a New Access Code⁚ Enter a new 6-8 digit access code of your choosing. Make sure it’s easy to remember but not easily guessed.
4. Confirm the New Code⁚ Re-enter the new access code to confirm it.
5. Programming Complete⁚ The lock will beep to indicate that programming is complete. You can now use your new access code to unlock the door.

Programming via the Lockly App⁚

1. Download the Lockly App⁚ Download the Lockly app from the Apple App Store or Google Play Store.
2. Create an Account⁚ Create a Lockly account or log in to your existing account.
3. Add a New Lock⁚ Follow the instructions in the app to add a new lock. You’ll need to enter the initial code provided with your lock.
4. Program Access Codes⁚ Once the lock is connected to the app, you can easily program and manage access codes, create schedules, and track access history.

Remember, once you’ve connected the lock to the Lockly app, the manual programming option will be disabled.

Using the Lockly App

The Lockly app is your central hub for managing your smart lock. It provides a wide range of features to enhance security, convenience, and control over your home’s access. Here’s a breakdown of the key functionalities of the Lockly app⁚

Remote Access⁚

• Unlock/Lock: Unlock or lock your door remotely from anywhere with an internet connection. This is especially useful if you’ve forgotten your keys or need to grant access to someone while you’re away.
• Access History⁚ Track a detailed history of who has unlocked your door and when. This provides a secure audit trail and helps you identify any unusual activity.

Access Code Management⁚

• Create and Manage Codes⁚ Easily add, delete, and modify access codes for family members, friends, or service providers. You can set specific access permissions and timeframes for each code.
• Scheduled Access⁚ Set recurring or one-time access schedules for specific individuals or groups. This is ideal for granting temporary access to guests or service personnel.

Advanced Features⁚

• Safe Mode⁚ Activate Safe Mode to prevent unauthorized access. This mode requires an additional verification step, such as a fingerprint scan or a second access code, to unlock the door.
• Offline Access Code⁚ Generate temporary access codes for visitors who don’t have smartphones or prefer not to download the app. These codes can be shared remotely and expire after a set period.
• Notifications⁚ Receive real-time notifications on your phone when the door is unlocked or locked, or when a code is used. Stay informed about activity at your home, even when you’re away.

The Lockly app offers a user-friendly interface and comprehensive features to simplify home access management and provide a secure and convenient way to control your smart lock.

Safe Mode

Safe Mode is a security feature designed to enhance the protection of your Lockly smart lock, adding an extra layer of security to prevent unauthorized access. When Safe Mode is activated, it requires an additional verification step beyond the standard access code to unlock the door. This extra step can be a fingerprint scan or a second access code, depending on the model of your Lockly smart lock. Safe Mode is particularly useful in situations where you want to ensure that only authorized individuals can gain entry to your home, for example, when you’re away on vacation or when you have a service person coming to your home.

Activating Safe Mode⁚

You can activate Safe Mode through the Lockly app or manually on the lock itself. The specific method for activating Safe Mode may vary slightly depending on your Lockly model. In general, you can activate Safe Mode by following these steps⁚

1. Lockly App⁚ Navigate to the “Safe Mode” setting within the Lockly app and toggle it on.
2. Manual Activation⁚ On the lock itself, find the Safe Mode button and press it to activate the feature. The lock may display a visual indicator to confirm that Safe Mode is active.

Disabling Safe Mode⁚

To disable Safe Mode, you can follow the same procedure as activating it; Use the Lockly app to toggle Safe Mode off, or press the Safe Mode button on the lock itself to deactivate the feature.

Remember that the availability of Safe Mode and its functionality may vary depending on the specific Lockly model you have. Refer to your Lockly user manual for detailed instructions on activating and deactivating Safe Mode for your particular model.

Troubleshooting

While Lockly smart locks are designed for reliability and ease of use, you may encounter some common issues. This section provides troubleshooting tips to help you address potential problems with your Lockly smart lock.

Common Issues and Solutions⁚

• Lock Won’t Unlock⁚
  • Check the Battery⁚ Make sure the batteries are installed correctly and have sufficient charge. Replace them if necessary.
  • Verify Access Code⁚ Double-check that you are entering the correct access code. If you’ve forgotten your code, you can reset it through the Lockly app or use the physical key provided with the lock.
  • Bluetooth Connection⁚ Ensure your smartphone is connected to the lock’s Bluetooth. If the connection is weak, move closer to the lock.
  • Safe Mode⁚ If Safe Mode is activated, you may need to follow additional verification steps to unlock the door.
• Lockly App Issues⁚
  • Update App⁚ Ensure you are using the latest version of the Lockly app. Outdated versions may cause compatibility problems.
  • Check Internet Connection⁚ A stable internet connection is essential for app functionality.
  • Restart App and Phone⁚ Sometimes restarting the Lockly app or your smartphone can resolve connectivity issues.
• Lock Is Making Unusual Noises⁚
  • Lubrication⁚ Apply a small amount of lubricant to the lock’s moving parts to reduce friction and noise.
  • Door Alignment⁚ Ensure the door is properly aligned and that the lock is securely mounted.

If you continue to experience problems with your Lockly smart lock, consult the Lockly user manual for more detailed troubleshooting steps or contact Lockly customer support for assistance.

Offline Access Code

An Offline Access Code (OAC) is a valuable feature that allows you to grant access to your home even without a smartphone or internet connection. It’s a numeric code that can be remotely generated by an administrator for guests who may not have a smartphone or prefer not to download the Lockly app. This feature enhances convenience and security, ensuring that guests can access your home even in situations where technology might not be readily available.

Generating and Using an Offline Access Code⁚

• Admin Access⁚ Only users with administrator privileges can generate OACs. You can create OACs through the Lockly app, assigning them specific time limits or setting them to be recurring.
• Code Length⁚ OACs are typically a combination of numbers, usually 6 to 8 digits long.
• Code Input⁚ When using an OAC, guests simply enter the code on the lock’s keypad, just like they would with a regular access code.
• Code Expiration⁚ OACs can be set to expire after a specific duration, ensuring that access is granted for a limited time. This adds an extra layer of security by preventing unauthorized access beyond the intended period.

The Offline Access Code feature is a user-friendly and practical solution for granting access to your home in various scenarios. Whether it’s for short-term guests, service providers, or family members who prefer not to use the Lockly app, OACs provide a reliable and secure way to manage access to your home.

Battery Replacement

Your Lockly smart lock relies on batteries to power its functions, including unlocking with access codes, Bluetooth connectivity, and keypad illumination. It’s essential to replace the batteries when they run low to ensure uninterrupted access to your home. Lockly provides clear indicators and instructions to guide you through the process.

Battery Life and Indicators⁚

• Battery Life⁚ The battery life of your Lockly smart lock typically lasts for several months, depending on usage frequency and environmental factors.
• Low Battery Indicator⁚ When the battery level is getting low, your Lockly smart lock will display a low battery icon on the keypad. This indicator serves as a reminder to replace the batteries soon.
• Battery Replacement Reminder⁚ The Lockly app will also send you notifications when the battery level is low. This allows you to proactively replace the batteries before they completely drain.

Replacing the Batteries⁚

To replace the batteries in your Lockly smart lock, follow these steps⁚

1. Unlock the Lock⁚ Unlock your Lockly smart lock using your access code, fingerprint (if applicable), or the physical key.
2. Locate the Battery Compartment⁚ The battery compartment is typically located on the inside of the lock’s body, often behind a cover or panel.
3. Remove the Old Batteries⁚ Carefully remove the old batteries from the compartment.
4. Insert New Batteries⁚ Insert the new batteries, ensuring they are correctly oriented according to the polarity markings (positive and negative).
5. Secure the Battery Compartment⁚ Close the battery compartment and secure it properly.
6. Reconnect to the App⁚ After replacing the batteries, you may need to reconnect your Lockly smart lock to the app for all features to work properly.

Always use fresh, high-quality batteries from a reputable brand. Avoid using rechargeable batteries as they may not provide sufficient power for the Lockly smart lock. By following these simple steps, you can ensure that your Lockly smart lock remains operational and provides reliable access to your home.